 Making Time for Quality© helps people learn how to delegate responsibility while retaining accountability. It presents methods that enable leaders to reduce the natural stress and anxiety levels that accompany any delegation of responsibility. Some of the topics covered in Making Time for Quality© are: The difference between accountability and responsibility How can you delegate more effectively How to use the four step process for delegating responsibility while retaining accountability How the process has been implemented in various organizations (Case studies) How to define what you want others to do Why is it important to improve quality through empowerment of others How you can create objective standards of behavioral performance. Managing with Profound Knowledge© Some of the topics covered in Managing with Profound Knowledge© are: What is the problem? The need for transformation Management must change Why a system view is important How to understand the nature of the system How to develop an aim The significance of understanding variation Differences in management of stable and unstable systems A process for continual improvement The link between process improvement and process standardization Operational definitions and the theory of knowledge How to make better predictions Inter-relationships between people, leadership, teams, and environment Ideas on the application of psychology Losses from fear and competition in the workplace Exploration of ways to improve communication An integrated, comprehensive set of principles for leaders The 14 points and System of Profound Knowledge. Harold S Haller & Company 31004 Nantucket Row, Cleveland, OH 44140-1050 Phone: (440) 871-6597; Fax: (440) 871-1889 E-mail: Hshaller@aol.com |